While Telecom's customer service is outstanding, the actual internet service isn't that great. In particular, the bandwidth cap (in my case 3GB/month) is the sum of downloads and uploads. This isn't what I was told at the telecom sales office we subscribed at. I'm sure the telecom sales guy was just confused. He wasn't trying to lie to us, he just didn't know that the cap is the sum. He thought uploads weren't counted at all and that only downloads contributed to the cap.
As it is, this is going to put a cramp into my posting Timmy Videos to youtube. Or pushing pictures up to photobucket. With me, objective measures win over soft, touchy-feelie values. All things being equal, I'd stick with Telecom because their customer service has been great. But if some broadband provider were to suddenly provide internet access without caps, or with higher caps or no upload limit, then I'd switch immediately. Or maybe wait two to three months for telecom to catch up, and if they didn't come up with a competitive offering, then switch. Touchy-feelie good feelings are great. But bandwidth trumps touchy-feelie :-).
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